1
First contact
Initial contact from client, agency or travelers.
- Web, email, WhatsApp or phone call
- Service presentation and preliminary inquiries
Reservation Process
Explore our step-by-step reservation workflow from first contact to final voucher.
Clear process
Secure management
Personalized attention
2
Information gathering
Collection of necessary data for the proposal.
- Number of travelers and travel dates
- Service type (private / regular)
- Hotel category and guide language
- Special needs (if applicable)
3
Quote preparation and sending
Preparation of a clear and detailed proposal.
- Itinerary and included / not included services
- Price per person and total
- Payment conditions and quote validity
- Sending to client or agency
4
Booking confirmation
Formal acceptance of the quote.
- Acceptance by client or agency
- 30% deposit to secure the booking
5
Documentation receipt
Request of data after deposit.
- Passports or ID of travelers
- International flights (arrival and departure)
6
Operational management
Confirmations and final adjustments.
- Hotels, domestic flights and transfers
- Confirmed services and suppliers
- Program adjustments if necessary
7
Final voucher issuance
Creation and sending of final voucher.
- Complete traveler data
- Confirmed services and contacts
- Paid amounts and pending balance
- Emergency information
8
Final payment
Settlement as agreed.
- Usually at destination or before departure
Ready to start?
Contact our team to initiate your booking or request a customized itinerary.
Transparency and security
We manage your trip with clear processes, written confirmations and 24/7 support at destination.